General
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What does 'TSN' stand for?
When completing a bet, you will notice a number labelled 'TSN' in your betslip and ticket history. TSN stands for Transaction Number. You can use t...
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How do I link my UBET Card to my account?
A UBET Card allows you to place bets, deposit funds and review your betting history on Self Service Terminals at UBET Retail Outlets. If you have a...
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Where can I find the latest UBET racing & sports promotions?
To find out about UBET's latest racing and sports promotions - including Real Money Back Offers, see the Promotions page on the UBET website at htt...
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Excluded Jurisdictions
In compliance with regulations, UBET is not available to customers who reside in the following jurisdictions: Afghanistan, Algeria, American Samoa,...
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Bonus Bets
UBET offers customers complimentary Bonus Bets for selected promotions which are directly credited to your account for use on fixed price racing an...
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How do I reactivate my UBET account?
To reactivate your account, contact our customer contact centre on 1800 823 888. We're available 24 hours a day, 7 days a week.
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How do I open an account?
Open an Account A UBET account provides a convenient and efficient way to bet via the telephone, Internet or Phone App. You can start your account ...
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How do I close my account?
To close your account, Please contact our Customer Contact Centre on 1800 823 888. We're here 24 hours a day, 7 days a week. If you would like to s...
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How do I log out?
UBET.COM WEBSITE (Desktop) In the Menu that appears at the top of screen, select the button labelled 'Log Out': UBET.COM WEBSITE (Mobile) Tap t...
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How do I find my account number?
UBET WEBSITE Head to the UBET Website Make sure you are logged into your account, if not: click / tap the 'Sign In' button in the top right of scr...
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How do I set or change an account login PIN on the UBET app?
To set up a PIN number for the first time: Open the UBET app and select 'Account' from the bottom of screen. Make sure you are logged out of your ...