Why haven't I received my money?

It can take up to three business days for a Withdrawal to be available in your bank account. 

Please see 'How can I withdraw funds online?' to confirm you have used the correct BSB and Account Number. If these details are incorrect please contact us immediately.

We are open 24/7. Call our Customer Contact Centre on 1800 823 888 anytime for further assistance.

Sorry to hear that. Can you please help us improve this article? Submit Feedback
Was this article helpful?
26 out of 35 found this helpful