Can I change or cancel my bets in a UBET retail outlet?
Bets placed in the UBET Retail Outlet environment on any of the following devices cannot be cancelled:
Tote bets placed in a UBET Retail Outlet through a betting terminal can be cancelled in most circumstances up to five minutes prior to the advertised race start time.
Bets placed within five minutes of the advertised race start time may only be cancelled if:
In the event of an error, you present your ticket at the same UBET Retail Outlet within five minutes of the time of issue. UBET Team Members will accommodate genuine errors in these circumstances. Bets cannot be cancelled once the race has commenced.
Fixed Price bets placed in a UBET Retail Outlet through a betting terminal cannot be cancelled, unless there is an error.