Queries and Error Claims
To ensure security and accuracy for customers in the event of a query, all calls to UBET Account Betting are recorded and investments made on the UBET website are logged. All claims concerning any transaction over the phone or through the Internet on the UBET website should be directed to UBET Customer Contact Centre.
Error complaints can be lodged via phone on 1800 UBET 88 (1800 823 888) or by email to firstname.lastname@example.org . Please lodge these claims as soon as you notice any errors. The general response time on error complaints is within 3 working days.
All investments placed with UBET by telephone are governed by the UBET Account Betting Conditions of Use.