Tatts.com upgraded to tattsbet.ubet.com

From September 19th, the TattsBet website will be upgraded! But we know you enjoy betting on the TattsBet website and that won’t change. You can still bet the same way, but with a few added perks. TattsBet will be branded UBET and you’ll be able to take advantage of:

  • Promotions on sport and racing markets.
  • Product features like Cash Out.
  • And have easier access to the UBET+ Rewards program.

Access to these perks was achieved by upgrading your Account section.

Don’t worry though, because the way you place your bets won’t change! If you’d like to know more, check out our short video above and the FAQs below.

Handy Hints:

Logging in

Because the Account section is new on the site, you may need to log in again. If you have forgotten your username and password, you can easily reset by clicking on the Forgot Password? link located at the top right corner of the website.

If you have forgotten your member number/ID or email address please call our Customer Contact Centre on 1800 823 888.

Bookmarks

As part of incorporating UBET into the website, there’s been a tweak to the URL. To easily find the upgraded website, update your existing TattsBet bookmarks to tattsbet.ubet.com

Go to tattsbet.ubet.com


Frequently Asked Questions

YOUR NEW TATTSBET WEBSITE

Q: WHAT’S HAPPENED TO THE TATTSBET WEBSITE?

A: From September 19th, the TattsBet website will be upgraded! You can still bet the same way, only now with a few added perks. You’ll also notice TattsBet will be branded UBET and you’ll have access to great benefits.

Go to tattsbet.ubet.com

Q: WHAT ARE THE BENEFITS TO CUSTOMERS?

A: You’ll have access to:

  • Promotions on sport and racing markets,
  • Product features like Cash Out,
  • And easier access to the UBET+ Rewards program.

Access to these perks was achieved by upgrading your Account section.

Don’t worry, the way you place your bets won’t change!

Q: WHAT IS CASH OUT? 

A: Cash Out allows you to take control of your bet by giving you the option to obtain a return early on a Single and applicable Multi Bets before the Match or Event is over:

  • Through the Cash Out feature you will be offered a Cash Out amount immediately after you have placed your bet.
  • The amount you are offered will fluctuate as the odds of your bet increase and decrease.
  • Any bet placed pre-live can be Cashed Out online.
  • Live bets placed over the phone are not valid for Cash Out. 

To Cash Out of a bet go to your new Account section and click on the 'Cash Out' tab.

See Cash Out for more information.

Q: WHAT IS UBET+ REWARDS? 

A: For every $1 spent on Fixed Price or Tote markets you earn points, which means you build up betting dollars fast. Convert your points into betting dollars for use on any market.

UBET+ membership is free and available to all account holders. 

To check out UBET+ Rewards go to your new Account section. Click on the UBET+ Rewards tab to track your points or click on My Account Details to opt-in or opt-out of the program.

See UBET+ Rewards for more information.

Q: WHAT PROMOTIONS ARE NOW AVAILABLE TO ME? 

A: You will now have access to Money Back offers, inflated odds offers, and much more.

These will be promoted on the upgraded TattsBet website, so keep an eye out for them!

You can see all current promotions available at UBET Promotions.

 

YOUR NEW ACCOUNTS SECTION

Q: HOW DO I FIND OR NAVIGATE AROUND THE NEW ACCOUNTS SECTION?

A: For more details on how to find and navigate around the new accounts pages - See: How do I find the accounts section?

Q: HOW DO I WITHDRAW OR DEPOSIT MONEY INTO/OUT OF MY ACCOUNT?

A: Go to your new Account section (located on the top right corner of the website) then click on the 'Deposit / Withdraw' tab. Select whether you wish to withdraw or deposit money (from the drop down menus) and fill in your bank account details.

See Deposit/Withdraw for more information.

Under this tab you can also update your bank account details registered to your betting account.

Q: WHERE CAN I CHECK MY ACCOUNT BALANCE? 

A: Go to your new Account section (located on the top right corner of the website) then click on the 'Funds History' tab.

Here you will be able to check your account balance, bets placed history, deposit and withdrawal history.

See Funds History for more information.

Q: WHERE DO I VIEW THE BETS I’VE PLACED?

A: Go to your new Account section (located on the top right corner of the website) then click on 'Ticket History' tab. Under this tab, you can view your bet type, time of purchase, bet amount, max pay out and ticket status (Open, Closed, Won or Cashed out).

See Ticket History for more information.

Q: WHERE CAN I UPDATE MY PERSONAL INFORMATION? 

A: Go to your new Account section (located on the top right corner of the website) then click on My Account Details tab. Under this tab, you can: 

  • View personal details (Account name and number)
  • Update login details
  • Update contact and address details
  • Change website and communication preferences

See My Details for more information.

Q: HOW DO I GET BACK TO THE TATTSBET RACING GRID?

A: Look to the top left of the new Account section. Click on “Back to TattsBet” or Racing button.

If you want Sport markets, click on the Sport button.

Go to tattsbet.ubet.com

 

LOTTERIES

Q: WHERE CAN I BUY LOTTO TICKETS?

A: Australia's official lotteries by Tatts, NSW Lotteries, Golden Casket and SA Lotteries are now available to purchase from the Lott (https://thelott.com). More information available here.

Go to the lott

Q: WHY CAN’T I FIND ANY LOTTERIES INFORMATION IN MY ACCOUNT SECTION?

A: Your account section has been upgraded! All lotteries features within your account have now been safely moved to the Lott website. You can access your lotteries info at any time using your existing login details at thelott.com

Q: WHO IS THE LOTT?

A: The Lott is the name that unites Tatts Group’s Australian lottery brands including Tatts, NSW Lotteries, Golden Casket and SA Lotteries under one banner.

Originally called Tattersall’s, Tatts Group has been in the Australian lottery business for more than 134 years. Tatts Group operates the official, government-regulated lotteries in Victoria, Tasmania, the Northern Territory, New South Wales, the Australian Capital Territory, Queensland and South Australia. More info can be found on The Lott's website.

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