Self Manage

The Self Manage screen in your TAB accounts section allows you to take control of your betting with options to set maximum limits to your betting spend by time period or completely Self-Exclude access to your account.

You can find the Self Manage page within your accounts section on the TAB website or apps (Available under the "My Details" page for Tattsbet Customers).

SET MY BET LIMIT

This section allows you to set a bet limit. Your Bet Limit is how much you nominate to spend on wagering products over a given period of time.

Time periods you can set a spend limit to are:

  • Daily
  • Weekly
  • Monthly

Once your Bet Limit has been reached, you will not be able to place any further bets until the end of the time period, this still applies even if you are winning. Your Bet Limit is exclusively controlled by you - we cannot override this limit without your express authorisation.

For an increase or the removal of your bet limit, please allow at least seven (7) days for a change to take effect. If you increase or remove your bet limit again before the initial seven (7) day period has been met, an additional seven (7) days will apply for the change to take effect. For more information please contact customer support on 1800 823 888.

SELF EXCLUDE MY ACCOUNT

This section allows you set a complete exclusion to accessing / logging into your TAB account.

At TAB we take our responsible gambling commitment seriously. If you are having an issue with your gambling, then self-exclusion may be an effective tool to help manage your gambling issues. 

When you submit a request for self-exclusion, your TAB account will automatically be suspended and will remain suspended until we receive written notice from you requesting for your account to be re-activated. Please be aware, once you submit your request you will not be able to request to re-activate your account until you have served the minimum exclusion period applicable to your account jurisdiction. After the minimum period that applies to you has elapsed, you may apply to have your account re-activated by submitting a request in writing to TAB and completing the re-activation process. It may take up to 20 business days to process your request. 

We will endeavour to identify any other wagering accounts that you have and close them as an exclusion, however, as this is a manual process, should you have a TAB account with a NSW, VIC or ACT jurisdiction you should contact the TAB customer contact centre on 131 802 to ensure that this exclusion is applied.

To exclude yourself from one of our retail outlets please visit your local outlet and one of our friendly staff members will be able to assist you. Staff will provide you with a short form to complete and photo ID will need to be provided before your self-exclusion will be actioned. 

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Need Assistance?

Call the 24/7 TAB Customer Contact Centre on 1800 823 888