Self Manage

The Self Manage screen in your UBET accounts section allows you to take control of your betting with options to set maximum limits to your betting spend by time period or completely Self-Exclude access to your account.

You can find the Self Manage page within your accounts section on the UBET website or apps (Available under the "My Details" page for Tattsbet Customers).

SET MY BET LIMIT

This section allows you to set a bet limit. Your Bet Limit is how much you nominate to spend on wagering products over a given period of time.

Time periods you can set a spend limit to are:

  • Daily
  • Weekly
  • Monthly

Once your Bet Limit has been reached, you will not be able to place any further bets until the end of the time period, this still applies even if you are winning. Your Bet Limit is exclusively controlled by you - we cannot override this limit without your express authorisation.

For an increase or the removal of your bet limit, please allow at least seven (7) days for a change to take effect. If you increase or remove your bet limit again before the initial seven (7) day period has been met, an additional seven (7) days will apply for the change to take effect. For more information please contact customer support on 1800 823 888.

SELF EXCLUDE MY ACCOUNT

This section allows you set a complete exclusion to accessing / logging into your UBET account.

At UBET we take our responsible gambling commitment seriously. If you are having an issue with your gambling, then self-exclusion may be an effective tool to help manage your issues.

When you submit a request for self-exclusion, your UBET account will be automatically suspended and will remain suspended for up to five years. Please be aware that once you submit your request you will not be able to reopen your account for at least 12 months. After 12 months you may revoke your self-exclusion by submitting a request in writing to UBET and completing the self-exclusion revocation process. It may take up to 28 days to process your self-exclusion revocation notice.

Although your account is automatically suspended once your self-exclusion request is submitted, self-exclusion takes effect 24 hours after the online self-exclusion request is submitted to UBET. The 24 hour period is called the “cooling off” period and gives you time to think about your decision and to change your mind if you wish. The exclusion period will come into force when the cooling off period ends unless you tell us otherwise during this period.

To exclude yourself from one of our retail outlets please visit your local outlet and one of our friendly staff members will be able to assist you. Staff will provide you with a short form to complete and photo ID will need to be provided before your self-exclusion will be actioned.

Sorry to hear that. Can you please help us improve this article? Submit Feedback
Was this article helpful?
4 out of 7 found this helpful